See who needs
your attention.
Explore the ReFC Matrix to understand recorded engagement and compare relationships within their own types: members, customers, sponsors, partners or stakeholders.
Retenzia · Relationship engagement intelligence
See who’s here.
Know where to
give attention.
Relationships leave clues. Retenzia brings them into view, so you can make your next conversation count.
Available at retenzia.com
The relationship behind the record
A contact has a name.
A relationship
has a history.
Who is actively involved? Whose engagement is fading? Where would a thoughtful follow-up make a difference?
Retenzia brings contacts, activities and relationship history together to help you see patterns in involvement. It is built for businesses, associations, chambers, partner networks and other organisations whose work depends on continuing relationships.
Use the ReFC Matrix to decide where your attention belongs — and bring your own knowledge of the people behind it.
Inside Retenzia
A clearer view.
A more informed next step.
From understanding to action
Notice the change.
Choose your next move.
See who needs
Think it through.
With AI assistance.
Use AI analysis to explore relationship patterns and possible next steps. Turn an observation into a useful question, an invitation or a relevant follow-up.
Help advocates
open a door.
Recognise willing supporters and equip them with personalised messages through the Advocacy Toolkit. Make it easier for them to introduce your organisation to others.
The ReFC™ framework
Engagement has
a rhythm.
One recent interaction tells you something. A pattern over time tells you more.
- RRecency
- How recently have they engaged?
- FFrequency
- How often do they contribute?
- CConsistency
- Is that involvement sustained over time?
Start with what you already know
Your contacts.
Your context.
A clearer picture.
Manage contacts and activities directly in Retenzia, or connect existing records from Notion. Add meaningful interactions as you go; you do not need years of historical data to begin.
The app helps you organise the evidence. You decide how to act on it.
See Retenzia in actionTwo tools. Complementary roles.
Design the approach.
Keep the relationship
in view.
The Implementation Programme
Decide what
happens next.
Work through the G.R.E.A.T. Method to build a practical retention plan for your organisation.
Explore the programmeRetenzia
See how people
are engaging.
Bring the history of your relationships into focus and make informed decisions about where to give attention.
Explore the appBring your relationships into focus
Your next conversation
starts with understanding.
Explore Retenzia
Explore the app, examples and current plans at retenzia.com.