SERVICES
WORKSHOPS
THE BOOK
TOOLS
ARTICLES
The G.R.E.A.T. Retention Model Presentation
EVENT
Åland Chamber of Commerce

The G.R.E.A.T. Retention Model Presentation

A sold-out morning presentation of the G.R.E.A.T. Retention Model™ at Ålands Näringsliv’s first fully English-language event.
EVENTS DETAILS

Date:

November 14, 2025

Time:

8:00 am
-
9:00 am

Location:

"Thank you for talking to us about customer retention and loyalty. We gained valuable insights."

- Ulrika Carlström
Project Manager, Åland Chamber of Commerce

I had the pleasure of presenting the G.R.E.A.T. Retention Model™ to a full room at The Åland Chamber of Commerce – Ålands Näringsliv. This was their first event delivered fully in English, and the response was extraordinary — the session sold out, with additional participants on the waiting list. It was a strong signal of Åland’s outward-looking mindset, its openness to new ideas, and its commitment to engaging globally.

What participants say:

"Thank you so much for the conversations and your presentation today! We have already had a meeting at work on how to incorporate the information you provided into our operational strategies at grit:lab - no time wasted!"

- Jessica Westerlund
Community Manager @ grit:lab

For chambers of commerce, Åland is setting an example: when you open the door to new ideas, your members walk through it enthusiastically.

My sincere thanks to Ålands Näringsliv and Ulrika Carlström for the trust, collaboration, and flawless organisation.

What does loyalty look like in an AI-powered world?

Book Vladislav to explore the emotional future of customer experience.
ALL EVENTS
Vladislav Dobrokhotov Introduces 'The Art of After-Sales Marketing' book to HRH Princess Royal
November 14, 2025

The G.R.E.A.T. Retention Model Presentation

Mariehamn, Finland

A sold-out morning presentation of the G.R.E.A.T. Retention Model™ at Ålands Näringsliv’s first fully English-language event.

Go to the event
Vladislav Dobrokhotov Introduces 'The Art of After-Sales Marketing' book to HRH Princess Royal
June 25, 2025

AI and Digitalisation Panel

London, UK

An outstanding panel at Global Chamber Connect, exploring how chambers can lead their regions through digital transformation.

Go to the event
Vladislav Dobrokhotov Introduces 'The Art of After-Sales Marketing' book to HRH Princess Royal
May 21, 2025

Beyond the Sale: The Hidden Power of Loyalty and Brand Influence

London, UK

This presentation offered practical insights into different types of loyalty, behavioural patterns, and the small but powerful shifts that turn one-time buyers into long-term advocates.

Go to the event
Vladislav Dobrokhotov Introduces 'The Art of After-Sales Marketing' book to HRH Princess Royal
April 30, 2025

AI Transforming Customer Experience in Pre and Post Sales

London, UK

Enlightening breakfast briefing featuring three exceptional thought leaders at the intersection of technology, customer experience, and sustainability.

Go to the event