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CONTACTMe

I help businesses transform satisfied customers into passionate brand advocates. Through speaking engagements, keynotes, interactive workshops, and strategic consulting, I empower companies to enhance loyalty, boost retention, and elevate customer engagement.

While my activities are primarily based in Finland and the UK, I offer delivery and collaboration worldwide.

Wherever you are, we can make it happen.

enquiries@aftersales.marketing

+358 44 2094942

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VLADISLAV
Dobrokhotov

Vladislav is a seasoned professional, highly acclaimed in Marketing and Customer Relations. A Liveryman of The Worshipful Company of Marketors, his work embodies a deep understanding of market dynamics and customer retention strategies, critical components of the field.

Currently serving as the Executive Director of The British & Commonwealth Chamber of Commerce in Finland, Vladislav excels in creating personalised experiences for members. His unique approach, emphasising emotional engagement, fosters high member satisfaction and long-term loyalty.

Vladislav's passion for engagement, loyalty, and retention is central to his work. In his book, "The Art of After-Sales Marketing", he explores how organisations can turn satisfied customers into long-term advocates, a principle just as vital for non-profits as for commercial businesses.

Vladislav Dobrokhotov, the author of The Art of After-Sales Marketing book.